How Web Design Impacts Branding

Redesigning their website is something that most businesses indulge in. Their motivations to do so can vary from improving customer experience to simply revamping their current image. But, one thing that a lot of businesses don’t factor in is the impact that web design can have on their brand.

More often than not, a redesign ends up being either worse than its older version. At best, it just turns out to be rehashed. Why do businesses end up making this expensive mistake? Well, it’s because they’re too focused on one particular element of their digital marketing strategy when they should be focusing on the entire strategy.

For example, most of the time a business simply wants to boost its SEO or add a new logo. Basically, they intend to change anything that captures their attention at the moment.

However, as we already stated, even the slightest alteration can impact more than just that single element. So, when revamping an existing site or even designing a completely new one, it is best to take into account all the elements of the site.

One big pot of stew

Traditionally, it was normal for businesses to hire individual agencies for each specific requirement. You had one agency handling the SEO while another focused on improving site responsiveness. However, that approach isn’t going to work anymore.

Businesses need to develop a comprehensive approach to web design. Web design isn’t just about aesthetics anymore. There’s a lot more going on.

For instance, web design must incorporate other aspects such as inbound marketing.

Hiring different agencies to handle individual requirements only results in failure to achieve cohesion and in turn, failure to achieve goals.

Content is just as important

The whole purpose of a website is to draw in more visitors. Now, just design can be quite helpful in achieving this objective. In fact, studies show that many users actually judge websites based on how they appear. For instance, it has been found that sites with too many pop-up ads, slow page load times, illegible text, or simply, a dull design don’t do too well in terms of attracting users.

But, the problem doesn’t end there. Content is something that users look at as well. A website must boast high-quality content, apart from a nice appearance.

Good content is necessary to draw in customers or visitors and good design in combination with good content ensures that these one-time visitors turn into regulars.

Focus on identity

When designing, it’s obvious that you need to choose elements that make your site presentable. For instance, let’s look at color. Choosing the right color goes a long way in making your site design more palatable.

In fact, the right color does more than that. It can even evoke certain emotions. If you find that hard to believe, just Google “Color Psychology”. Color Psychology is an actual field that aims to study the impact that colors can have on a person’s emotions and thoughts.

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For example, the color red is known to increase respiration, pulse, and blood pressure. As a result, it is often associated with energy, passion, danger, and excitement. Why do you think Ferrari chooses red as the default color?

The point we are trying to make is that your brand obviously has its signature colors. If you don’t, it’s time you settled on finding a color (or colors) that work for your brand; colors that can communicate what your brand is all about.

Colors play a key role in your brand identity and it’s important that your website reflects this fact. Why? Well, Google’s search algorithms factor in color and websites are, after all, an extension of your brand. So, your website needs to use the same colors.

This is true for all your design elements from logos to even images. Even your content and font choice should be consistent with what you’re using outside of your digital marketing channels.

Conversion

Not too long ago, it was assumed that web design had very little to do with conversion. However, that has been proven wrong. It is now an agreed-upon fact that web design has a direct role to play in boosting conversion rates.

More specifically, there are 3 key design elements that need to be taken into consideration here – the color scheme, the call-to-action, and navigation.

As mentioned earlier, color has a profound impact on a person’s emotions and thoughts. You can, in fact, leverage color to convince visitors about visiting a particular link or page. Your navigation needs to be outstanding if you want the customer to know where to go and what to click. Finally, your call-to-action must be noticeable and persuasive. There are A/B testing methods to determine where the CTA is best positioned.

Add character

Your web design needs to reflect the character of your brand. When we say character, we are simply referring to the personality of your brand. Having a personality can help you communicate what your brand is all about.

For instance, Volvo is a brand that stands for safety and reliability. Visit their website and one of the first words you will come across is safety. Everything from their images to the general layout suggests that the brand isn’t playing around and is very serious about innovation and automotive safety.

The reason brand character is important is because people actually use particular products to define their own personalities and interests. This is why a majority of the people who buy Volvos are family-oriented individuals who want the best for their families.

Your website needs to communicate this aspect. Failing to do so can create inconsistencies in the message you’re trying to send and cause customers to doubt your commitment to them. This is especially true if you’re a business that’s just entering the market.

Even for a major, established brand like Volvo, a sudden character-shift can turn out to be a risk. Your website needs to have the same qualities that your customers want to associate with.

About Crafted

Crafted is NYC’s top website design agency, with a keen attention to detail. We produce beautifully designed websites that meet every scale and budget.

Our goal is to make our websites stand out from the crowd. We do this by creating a carefully constructed, clean experience in everything we build. We like to take the most complicated products or business models and present them to users in the clearest, simplest way possible.

Avoid these Major Branding Mistakes

It doesn’t matter how big or small your business is. If you aren’t paying attention to your branding, you’re making one of the most foolish mistakes that a business could make.

It is not hard to find articles or reports on how businesses shut shop just by failing to prioritize their branding. All it takes is just one small mistake, and sadly, it happens more often than you can think. Just because you haven’t heard about it doesn’t mean that some company out there didn’t just shut down because of poor branding.

Poor or inconsistent branding is one of the top reasons why a lot of businesses fail and poor branding usually results from businesses ignoring the value that branding can provide. It isn’t just large organizations that have a brand identity that they can leverage. In fact, these large organizations got to where they are because they focused on branding during their younger years.

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Branding isn’t some complex puzzle that needs to be solved using high levels of intelligence. In fact, it’s quite easy. But, it does require some level of understanding. Educating yourself about the basics of branding is all it takes to get started on a good path. You can avoid the typical errors made by other organizations and even reduce the stress that comes with keeping your business afloat.

There’s also a good chance that you might enjoy the exercise once you start seeing the results of effective branding.

To make your branding efforts less problematic, you need to first learn to avoid the most common errors.

Brandings most common mistakes. Here’s a small list to help you out.

Not seeking the right expertise

Gone are the days when you could use your “small business” status to avoid competing with the big guys. Today, technology allows you to stand on par with large enterprises, especially with regard to branding. The trick is to explore as many cost-effective avenues as possible to create awareness.

This is where professional expertise can come in handy. There are branding experts and services like Crafted that are more than willing to help you construct your brand right from scratch.

Failing to live up to your brand promise

If you can’t keep your promises, there’s no point making them in the first place. In order to ensure that your customers remain faithful to you, you need to make sure what you do is in line with what you say or promise.

In other words, you need to maintain brand consistency. Your actions need to be consistent across all channels. For example, the communication on your website needs to match the communication style in your print ads.

The slightest inconsistency can cause customers to lose faith. Reputation is a core ingredient in the branding soup and if you forget to factor that in, you’re going to be in big trouble.

Not using a memorable mark

Look around and you’ll find that a lot of the major brands that you come across have an instantly recognizable visual that also communicates something about the brand. When we say visual, we aren’t just talking about the logo; we are referring to a particular visual element that serves as the brand’s signature.

Michelin has the Michelin Man. Pillsbury has the Pillsbury Dough Boy. Marlboro has its Cowboy.

Customers need to be able to make a visual connection with your brand and that is done through the use of apt visuals. So, take the time to figure out what kind of visual would be ideal for reinforcing your brand image and marketing strategy. You might even have to go so far as to alter your entire strategy if needed.

Sudden expansion

So, you’ve noticed that your brand is really picking up the pace. At this stage, it can be very tempting to expand further. However, it’s the worst thing you can do. Expansion doesn’t necessarily lead to more business.

McDonald’s would be a good example. The company expanded way more than it should have and is now facing hard times. On the other end, you have In-N-Out, a chain that literally has about just 4-5 items on the menu. Guess who’s making more money? In 2015, In-N-Out reported per-unit sales worth $2,546,000 while McDonald’s, despite its massive size, made just about $2,476,000.

The key is to focus on what you have before experimenting. Risks need to be taken when you’re well-settled; not when you’re still climbing.

Copying the leaders

It is generally a positive thing to learn established brands. However, the key is to seek inspiration and not just copy them. What’s the point of doing exactly what another brand is doing? The whole point of branding is to make sure you stand out from the others in your industry.

Always strive to offer something that is novel, unique and relevant.

Misunderstanding the meaning of branding

A lot of businesses, even in this day and age, fail to understand what branding actually means. Branding isn’t just about having the perfect logo or using the right colors. Though those things are important, there’s much more to branding than that.

Branding is also about identity. You need to communicate to your customers what you represent and what you’re all about. Your logos and colors are just symbols that represent your identity; they are not your identity. Subway uses the color green to indicate health, but the color was chosen based on the identity that it wanted to establish; as a healthier alternative to competitors like McDonald’s or KFC.

Going the advertising way instantly

The best way to establish your brand, in the beginning, is through effective public relations. Not advertising. Advertising is an expensive affair and it may not deliver the intended results. On the other hand, PR is mostly free. So, establish yourself with PR before you spend on advertising.

Startups need to spend some extra time doing PR because it’s the most cost-effective way to create brand awareness. Hiring professional PR help is better reserved for the later stages.

About Crafted

At Crafted, we value our clients’ creative identities. We love working with young startups and fellow entrepreneurs to help them create an impressive voice and vision.

We understand branding is one of the most crucial aspects of any business, large or small. An effective brand can give you a significant edge in today’s highly competitive market.

Take a look at some of our featured work

The Importance of Responsive Web Design

As with all kinds of other technology, even websites need to evolve in order to meet current demands. The trend right now is for websites to boast of what is known as “responsive web design”. Websites with responsive web design are becoming the norm today and if you’re not keeping up with this requirement, you’re making a huge mistake.

So, here are some of the reasons why you need to start considering responsive web design, but, before we go into that, let’s look at what exactly is responsive web design.

What is responsive web design?

Well, responsive web design refers to a design format wherein websites are developed to adapt to varying display sizes. You see, the average person isn’t just accessing your website through their desktop. He/she probably uses his/her mobile phone or tablet to do the same.

As a result, they would like your website to be viewable on all these devices. Responsive web design helps with this need. The earlier solution was to create different websites for different display sizes, which was a complex endeavor.

Now, you’re probably wondering how this is all possible? Well, as expected, it all starts with code. Back in the day, developers relied upon the multiple code base. In other words, each version of a site had a specific code that helped it adapt to a particular layout.

However, today, we use a single code base, where a single code helps sites adapt to all kinds of layouts. So, even if a site is accessible through a single URL, it has varying style sheets. Each style sheet has a structure that allows modifications based on the device that is being used to access the website. For instance, if the site is being viewed on a smartphone using the portrait orientation, the structure will allow modifications that result in a vertical, top-down layout, which is ideal for the current scenario. Even font-sizes can be scaled to improve readability.

Let’s take a further look at why responsive web design should be a top priority for you.

A top-notch browsing experience

One of the first improvements you will notice with responsive web design is that your website will start to look good on any device. This could be a laptop, PC, tablet or mobile phone. Needless to say, this results in customers or visitors enjoying a positive user experience.

They don’t have to pinch and zoom like they had to or squint their eyes to read the textual content. Responsive web design optimizes everything to provide the best experience possible. The positive user experience in return helps you minimize your bounce rates and boost your conversion rates.

The mobile era is here

If you haven’t kept up with the recent statistics on mobile usage, you’re in for a surprise. GSMA puts the number of mobile devices being used at 7.22 billion. Yes, you read that right; there are 7.22 billion mobile devices on this planet. That’s more than the number of actual people who live on this planet, which is 7.19 billion.

Now, it would be safe to assume that many of those people use their smart mobile devices to surf the internet and access websites. In other words, your customers are all on mobile devices and they rely on it more than they rely on any of their other devices.

If you intend to keep them paying attention to you, you have no option but to go the responsive way.
For example, in the UK, a company called Ofcom found that the average smartphone user uses his/her device for about two hours a day. This included using social media, general browsing, banking, and even online shopping.

One site is better than two… or even three

As we mentioned earlier, businesses would run two or more websites, each designed to work on a particular device. Now, there was no option back then. Companies had to rely on this method. But, you don’t have the same excuse today.

With responsive web design, you can make the same website accessible to all devices. It’s a foolish thing to still operate separate websites for each device. What you’re doing is being highly inefficient. You’re incurring additional costs and also, forcing yourself to go through the trouble of dealing with multiple websites.

Having one responsive site brings down your costs and makes it easier for you to manage the whole thing.

Better SEO ranking

Responsive design comes highly recommended by the most popular search engine on the planet – Google. According to Google, responsive sites perform far better than regular sites in terms of search rankings. This is because they provide a much better user experience.

Another interesting feature is that responsive sites use single URLs whereas traditional sites have specific URLs for each device type. What that means is you need to have the mobile-friendly URL to open the same site on a mobile device. Using the desktop-friendly URL won’t open the site on your mobile device. Responsive sites don’t suffer from such limitations. They have single URLs that can be opened on any device thereby saving time and more importantly, improving the searchability of the site.

Also, Google uses separate algorithms for its mobile searches. So, if you have a desktop site that is ranked high in desktop search results, it doesn’t mean you will enjoy the same ranking in a mobile search. This is a big deal considering that mobile searches have taken over desktop searches by a huge margin. In other words, the desktop version of your site isn’t even showing up on mobile searches.

Staying ahead in the race

In order to ensure that your business remains relevant, you need to stay ahead of the competition. Adapting to the need for responsive sites is one major requirement in that regard. As more and more people begin to use their mobile devices to access the internet for their needs, you need to do what’s necessary.

According to a recent study, around 85% of users believe that mobile sites need to be just as good or better than their desktop counterparts.

About Crafted

At Crafted, we have a team that includes some of the top designers and developers in New York City. Over the years, as assembled an A-team of digital professionals who are masters of their trades. From award-winning UX and UI designers, to celebrated Art Directors and expert Technologists, Crafted works with only the best in the industry. We put a hard focus on quality when it comes to our work.

At Crafted, we want to make our websites stand out from the crowd. We do this by creating a carefully constructed, clean experience in everything we build. We like to take the most complicated products or business models and present them to users in the clearest, simplest way possible.

Take a look at some of our featured responsive web design work on our Website Design page

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